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32px;max-width:420px;width:100%;box-shadow:var(--shadow-md)}.modal__close{position:absolute;top:16px;right:16px;background:none;border:none;cursor:pointer;font-size:1.4rem;line-height:1;color:var(--muted);width:32px;height:32px}.modal__title{font-family:var(--font-heading, Inter, sans-serif);font-weight:500;font-size:1.5rem;color:var(--secondary, #22201D)}.modal__desc{color:var(--muted);font-size:.92rem}.modal__form{display:flex;flex-direction:column;gap:16px;margin-top:20px}.field{display:flex;flex-direction:column;gap:6px}.field__label{font-size:.78rem;font-weight:600;text-transform:uppercase;letter-spacing:.03em;color:var(--muted)}.field__input{border:1px solid var(--color-border);border-radius:var(--radius, 6px);padding:11px 14px;font-size:.95rem;font-family:var(--font-body, Inter, sans-serif);color:var(--text, #22201D);background:#fff}.field__input:focus{outline:none;border-color:var(--primary, #1B4332);box-shadow:0 0 0 3px var(--primary-tint)}.modal__form 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#1B4332);color:#fff;border-radius:var(--radius, 6px);padding:0 16px;cursor:pointer;font-weight:600;font-size:.85rem}.chat-panel__input button:disabled{opacity:.5;cursor:not-allowed}.crm-shell{max-width:1100px;margin:0 auto;padding:40px 24px 80px}.crm-header{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:12px;margin-bottom:24px}.crm-title{font-family:var(--font-heading, Inter, sans-serif);font-weight:500;font-size:1.6rem;color:var(--secondary, #22201D);margin:0}.crm-toolbar{display:flex;flex-wrap:wrap;gap:10px;margin-bottom:20px}.crm-toolbar select,.crm-toolbar input{border:1px solid var(--color-border);border-radius:var(--radius, 6px);padding:8px 12px;font-size:.88rem;font-family:var(--font-body, Inter, sans-serif);background:#fff;color:var(--text)}.crm-actions{display:flex;gap:10px}.crm-table-wrap{overflow-x:auto;border:1px solid var(--color-border);border-radius:calc(var(--radius, 6px) + 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#1B4332)}.status-pill--encaminhado_humano{background:#dbeafe;color:#1d4ed8}.status-pill--converteu{background:#dcfce7;color:#15803d}.status-pill--abandonou{background:#fee2e2;color:#b91c1c}@media (max-width: 640px){.section{padding:56px 0}.hero{padding:72px 0 56px}.modal{padding:28px 22px}.chat-panel{right:12px;bottom:84px}.chat-fab{right:16px;bottom:16px}}:root{--primary: #1B4332;--secondary: #22201D;--font-heading: "Inter", system-ui, sans-serif;--font-body: "Inter", system-ui, sans-serif;--radius: 6px;--bg: #F7F5F1;--text: #22201D;--muted: #6B655D}body{font-family:var(--font-body);color:var(--text);background:var(--bg)}h1,h2,h3,h4{font-family:var(--font-heading);color:var(--secondary)}.btn-primary{background:var(--primary);color:#fff;border-radius:var(--radius);padding:12px 24px}